Privacy Policy
Last updated: January 8, 2025
1. Scope
This Privacy Policy explains how Exclusividades ("Exclusividades," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our website, contact us, request a quote, purchase creative services, or otherwise interact with us online or offline.
2. Information We Collect
Depending on how you interact with us, we may collect contact details such as your name, business name, email address, phone number, billing details, communication history, project requirements, brand assets, product photos, product claims, listing materials, and any files you choose to send us. We may also collect technical information such as IP address, browser type, device information, pages viewed, referring links, and approximate location derived from your connection.
3. How We Use Information
We use information to respond to inquiries, prepare proposals, deliver Amazon creative services, manage projects, process payments and invoices, improve our website, analyze usage trends, protect our business from fraud or abuse, comply with legal obligations, and communicate about services, updates, or marketing where permitted by law.
4. Cookies, Analytics, and Similar Tools
Our website may use cookies, pixels, analytics tools, and similar technologies to remember preferences, measure traffic, understand how visitors use the site, and improve performance. You can control cookies through your browser settings, although disabling some cookies may affect site functionality.
5. How We Share Information
We may share information with service providers that help us host the website, manage email, process payments, store files, analyze performance, or support project delivery. We may also disclose information to professional advisers, in connection with a business transaction, to comply with legal process, or to protect rights, safety, and security. We do not sell personal information for money. If applicable law uses a broader definition of "sale" or "share," your rights will be handled in accordance with that law.
6. Client Materials and Amazon-Related Content
If you provide product images, listings, brand assets, or compliance claims for Amazon or other marketplaces, you are responsible for ensuring you have the rights and substantiation needed to provide that material to us. We may process those materials solely to perform contracted services and related support.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and meet legal, tax, accounting, or compliance requirements. Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. In the event of a security incident, we may provide notices and take related actions as required by applicable law.
9. Your Rights and Choices
Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about personal information we hold about you, as well as rights to opt out of certain marketing communications. California residents may have additional rights under the California Consumer Privacy Act. To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.
10. Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13, and we do not knowingly target children with our services.
11. International Visitors
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. By using the website and submitting information, you understand that those transfers may occur, subject to applicable legal requirements.
12. Third-Party Links and Services
Our website may link to third-party websites or platforms, including Amazon-related properties, scheduling tools, payment processors, and social or portfolio platforms. We are not responsible for the privacy practices of third parties, and their own notices and terms will apply.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date and post the revised version on this page. Material changes will take effect when posted unless a different effective date is stated.
14. Contact Us
If you have questions about this Privacy Policy or want to exercise an applicable privacy right, contact us at:
Exclusividades
info@exclusividades.com
+1 917 730 7146
1000 Brickell Ave, Suite 715
Miami, FL 33131
USA